Terms
Prices
Minimum Order Requirements
Conditions of Sale
Return Policy
Shipping
 

Terms

Orders are to be pre-paid by Visa, MasterCard, Check, Cash, Cashier's Check or Money Order.  Orders paid for by check will be deposited and shipment will be held to allow check to clear.  Net 30 days terms are available upon approval.  To be considered for 30 day payment terms, you must have a store front.  You may be asked to provide a current copy of store lease.  You must also submit current and comprehensive credit references.  The credit report must include a list of credit references with address, telephone numbers and contact names.  A copy of your resale license or number will also be required.  A finance charge of (a) 2% per month or (b) the maximum amount allowed by applicable law will be charged on the amount not paid within 30 days of invoice date.  Net 30 day terms will be provided to those accounts that provide prudent business practices.  Accounts approved for 30 day terms that do not strictly adhere to the 30 day requirements will be restored to a pre-payment basis.  Canada and other International orders must be paid in US dollars.

Prices

Prices are subject to change without notice. 
Click here for price list.

Minimum Order Requirements

Customer service is very important to us.  In order to help you serve your customers better, we have no minimums at this time. 

Conditions of Sale

Discrepancies on any shipment must be reported directly to Heaven Lee Creations within 5 days of arrival.  Corrections made to an invoice, without prior notification or authorization, is not permissible.  Net 30 day terms will be fortified in these circumstances.

Return Policy

Transit damage claims should be made directly to the common carrier and Heaven Lee Creations for all shipments.  Damages must be reported to Heaven Lee Creations within 5 days of arrival.  No return or credit requests will be accepted after this period without prior authorization.  Store must save shipping container and all packaging material and the damaged goods for inspection by the carrier, if needed.  Authorization must be given by Heaven Lee Creations before any goods are returned and/or refused.  A 10% restocking fee may be charged on all approved returns.  "Refused Shipments" will be charged the shipping and handling charges for the return in addition to a 10% restocking fee.

Shipping

Orders are primarily sent by U.S.P.S..  Alternate methods may be used at the request of the customer. 

This notification supersedes all previous printed material. 
Prices subject to change without notice.